WJ
Warren J

1 reviews | Active since Aug 2016

12 Dec 2023, 12:17

Beyond useless

Still waiting on a refund, two and a half months later. The only feedback I receive is, we have escalated the matter. Surely at this point, someone with more than one braincell would have been able to assist. Can a company really be this pathetic? I was promised a refund on the 4th of October....and nothing.

0
Replies (1)
Supersonic
Supersonic 's reply12 Dec 2023, 12:21
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team