Best Internet and Supersonic unauthorised debit order (****** Money)

I am very unhappy with this service provider!!!!! They basically stole money from me.

So there were a few incidents leading up to this situation; 1. I got a call for a cold calling agent from BestInternet and basically bul**** me over the phone to sell me a 120GB Broadband package. He then told me that nothing will be delivered to me or debited from my account until I get a call from a Supersonic consultant to confirm everything. 2. I NEVER received or answered a call from any Supersonic consultants and NEVER gave them the go-ahead to send me anything or activate any packages with them. 3. I then received an SMS from RAM saying that there is a package for me from Supersonic but I confirmed that I never activated or confirmed anything product or service from Supersonic and never accepted the delivery (to confirm I am not in possession of any Supersonic/Best Internet product). 4. I have been in contact with a Tsholofelo Mashego from Supersonic and she has kept awesome open communication with me regarding this issue and mentioned the following; "I just checked on the system and there is no indication of anything being sent out to you, however, I will investigate it further and I can assure you that nothing will be coming off your account and there is no active subscription under your name." 5. After these comms I have now received an SMS from my bank confirming a Debit order of R 399 from Supersonic and money was deducted from my account without me having any products or services from Supersonic as well as not even physically activating my subscription with them.

I am completely annoyed and angered that it's so easy for a company to steamroll a consumer and have it so easy to take money from me.