KD
Kgomotso D
1 reviews | Active since Jun 2021
10 Aug 2021, 08:15
Below par service is their motto
Hello
Having another terrible experience with Supersonic. Paid for my device on the 27th and still have not received it. My whatsapps are ignored and my calls are always "escalated"!!!
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Replies (2)
Supersonic 's replyOfficial
10 Aug 2021, 08:19Good day, Kgomotso D, thank you for contacting Supersonic Fiber, apologies for the inconveniences caused, please hang in there while l look at your account.
Kind regards
Sylvester
Kind regards
Sylvester
Supersonic 's reply10 Aug 2021, 08:19
Official
Good day, Kgomotso D, thank you for contacting Supersonic Fiber, apologies for the inconveniences caused, please hang in there while l look at your account.
Kind regards
Sylvester
Kind regards
Sylvester
KD
Kgomotso D's updateReviewer Update
12 Aug 2021, 12:20 Let me explain this to you. I placed an order for 5 on the 1st of July and only received 3 on the 5th, which I later received. I then paid for a device on the 8th and another on the 20th of July, due to the riots, deliveries were delayed and I paid for another 1 on the 27th. I only received the 2 devices, one paid for on the 8th and the one paid for on the 20th. I have not received the one paid for on the 27th. Are you seriously telling me that I placed and paid for an order on the 27th and received it on the 28th??? The very following day?
KD
Kgomotso D's update12 Aug 2021, 12:20
Reviewer Update
Let me explain this to you. I placed an order for 5 on the 1st of July and only received 3 on the 5th, which I later received. I then paid for a device on the 8th and another on the 20th of July, due to the riots, deliveries were delayed and I paid for another 1 on the 27th. I only received the 2 devices, one paid for on the 8th and the one paid for on the 20th. I have not received the one paid for on the 27th. Are you seriously telling me that I placed and paid for an order on the 27th and received it on the 28th??? The very following day?