TM
Thendo M
1 reviews | Active since Feb 2021
24 Feb 2021, 19:38
Being over charged
I am unhappy with your pathetic service. My subscription was 100 mbps then I downgraded to 20 mbps but I am still being billed on the 100mbps. a noticed was also issued for the downgrade a month ago. I have also called several times with no luck.
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Replies (2)
Supersonic 's replyOfficial
25 Feb 2021, 14:08Good day, Thendo M.
My sincere apology for the inconvenience caused and for the delays. I will be in contact with the relevant departments to assist further.
kindest regards
Joshua
My sincere apology for the inconvenience caused and for the delays. I will be in contact with the relevant departments to assist further.
kindest regards
Joshua
Supersonic 's reply25 Feb 2021, 14:08
Official
Good day, Thendo M.
My sincere apology for the inconvenience caused and for the delays. I will be in contact with the relevant departments to assist further.
kindest regards
Joshua
My sincere apology for the inconvenience caused and for the delays. I will be in contact with the relevant departments to assist further.
kindest regards
Joshua
TM
Thendo M's updateReviewer Update
26 Feb 2021, 12:35After seven days my case is still not attended to.
TM
Thendo M's update26 Feb 2021, 12:35
Reviewer Update
After seven days my case is still not attended to.