BE WARNED all Hatfield and Duncan Court Students!!!! Shocking!!!

Be Warned all Students in Hatfield - This company is a nightmare to deal with. 48 gigs of data used in 2 weeks - Impossible!! First time in 3 years. Called agent on Friday to verify but they have very limited knowledge about anything...asked for a top up was told the it would be activated. This was not done. Called again on Sunday was told top up is inactive. Asked to speak to a manager...joke - they will call me back - Ref No. CAS-551058-LOPO52 - Still waiting it is Thursday. On Monday an agent called back to inform the reason for the inactive is because the data went up from 90 for 20 gigs to 130 for 10 gigs - How expensive is this and why did the frontline Support agents note know this. Very ***********!!! Called again today Thursday - all 10 gigs have been used up again eventhough all background data was switched off and it was used very sparingly. HOW!! I ask again. Was told to speak to Technical, they could not help had to go back to Support - I have spent almost 3 hours on the phone with Supersonic and have still not had any feedback. Another ref no. for a call back?? Spoke to Bungila, Zanila, Thando, Neliso - Why are these people so ***********?? I sent an email to the CEO *** - your mail has been declined. This is the worst service I have ever received. I am going to buy Vodacom Data now as no one has bothered to assist me. And I definitely will be changing to a new ISP. I am also hoping and going to notify as many people in Duncan Court and Hatfield about the pathetic back up service that Supersonic offer.