BADDEST SERVICE EVER

BAD BAD BAD SERVICE. Could someone just help us with this company so that they can deliver the "good" service they are supposed to have???? I am really fed up. The company just debit any amount and they do NOT refund. I must struggle to have enough money left for my other debit orders. I also cancel at one stage but they just didn't return my emails or calls. When you phone.... you are caller no 1) :( :( I am also using all my airtime to sort out THEIR problems that is even not mine. Hope that they will sharpen up their service, I am going to try to cancel again and make this company the baddest company that ever existed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!