kT
kim T
1 reviews | Active since Jun 2019
28 Aug 2023, 08:49
Bad VERY BAD service
supersonic your service is pathetic, no internet for 6 days and no customer service / communication. pathetic 😡
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
28 Aug 2023, 09:02Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply28 Aug 2023, 09:02
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
kT
kim T's updateReviewer Update
28 Aug 2023, 09:20its been 6days without network, will we be compensated? this is redicolous
kT
kim T's update28 Aug 2023, 09:20
Reviewer Update
its been 6days without network, will we be compensated? this is redicolous
Supersonic 's replyOfficial
28 Aug 2023, 09:52Good day Kim, thank you for contacting Supersonic fibre. We apologize for the inconvenience and frustration caused. Kindly note that this will be escalated further. Regards Supersonic Team.
Supersonic 's reply28 Aug 2023, 09:52
Official
Good day Kim, thank you for contacting Supersonic fibre. We apologize for the inconvenience and frustration caused. Kindly note that this will be escalated further. Regards Supersonic Team.