JD
Joseph D
1 reviews | Active since Jan 2017
06 Jul 2020, 12:14
bad support. no communication. billed for service not provided.
sent me a bill for an upgraded line without upgrading my line, called in, the asked for my routers serial number and now im getting even worse speeds. their support dont know whats going on, keep putting me on hold and their manager is never available.
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Replies (2)
Supersonic 's replyOfficial
06 Jul 2020, 15:37Hello Joseph,
Sorry to see that you have had such a negative experience with us. I am looking into this and we will be in touch ASAP to resolve this issue for you.
Regards,
Sandra
Sorry to see that you have had such a negative experience with us. I am looking into this and we will be in touch ASAP to resolve this issue for you.
Regards,
Sandra
Supersonic 's reply06 Jul 2020, 15:37
Official
Hello Joseph,
Sorry to see that you have had such a negative experience with us. I am looking into this and we will be in touch ASAP to resolve this issue for you.
Regards,
Sandra
Sorry to see that you have had such a negative experience with us. I am looking into this and we will be in touch ASAP to resolve this issue for you.
Regards,
Sandra
JD
Joseph D's updateReviewer Update
08 Jul 2020, 11:22another day. still waiting for an response, of any kind.
JD
Joseph D's update08 Jul 2020, 11:22
Reviewer Update
another day. still waiting for an response, of any kind.