TP
Tobeka P
1 reviews | Active since Aug 2017
06 Apr 2021, 13:22
Bad supersonic customer service
This company I was surprised to discover that it is connected to MTN and has a CEO,Collin ,if not mistaken. Their behaviour is that of gvt officials or worse. The last people I spoke to, Nokwanda, Zanele, Ian and a technician supervisor maybe Sifiso were all unsympathetic and detached. This case has been brought to hello Peter from last month. I’ve resorted to cancelling the contract and writing to the communications board. I am now waiting for their call to finalise and confirm the cancellation . I saw on another complaints site that they only have bad reviews. I hope they can be banned .
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
06 Apr 2021, 14:01 Good day Tobeka.
My sincere apology for the inconvenience caused. I will be in contact with the relevant departments to assist further.
Kindest Regards,
Joshua
My sincere apology for the inconvenience caused. I will be in contact with the relevant departments to assist further.
Kindest Regards,
Joshua
Supersonic 's reply06 Apr 2021, 14:01
Official
Good day Tobeka.
My sincere apology for the inconvenience caused. I will be in contact with the relevant departments to assist further.
Kindest Regards,
Joshua
My sincere apology for the inconvenience caused. I will be in contact with the relevant departments to assist further.
Kindest Regards,
Joshua
TP
Tobeka P's updateReviewer Update
06 Apr 2021, 20:23Please stop responding. End of day and still no call about my cancellation process. I’ve heard you **** people and you don’t even cancel contracts hence I’ve taken this further
TP
Tobeka P's update06 Apr 2021, 20:23
Reviewer Update
Please stop responding. End of day and still no call about my cancellation process. I’ve heard you **** people and you don’t even cancel contracts hence I’ve taken this further
TP
Tobeka P's updateReviewer Update
06 Apr 2021, 20:24You always leave this automated response and treat people like the politicians treat us. Just cancel your contract and send me my B no so I can take on mweb
TP
Tobeka P's update06 Apr 2021, 20:24
Reviewer Update
You always leave this automated response and treat people like the politicians treat us. Just cancel your contract and send me my B no so I can take on mweb