MM
Martha M

1 reviews | Active since Apr 2024

25 Apr 2024, 12:28

Bad services

For the fact that I ended my contract with this company over two years ago and the reason for doing this was because I was wrongfully debited only to be called and told that I’m owing them a sum of money is beyond wild. You debited money from my account and started to ask for the router which I didn’t give you and which I’ll never give you until you refund my money. I have emails of conversations had regarding me closing my account which was honoured by your own customer service but you want to harass me and ask me to pay money I know nothing about. If we have to go to court then we will. I’m ready. Because this stupidity and I won’t stand for it. You can escalate this matter to whatever department you want to and I’ll provide receipts so carry on

0
Replies (1)
Supersonic
Supersonic 's reply27 Apr 2024, 13:20
Official
Good day, Martha,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM