NM
Natasja M

1 reviews | Active since Jun 2020

20 Sept 2020, 21:32

Bad service - no response

The last two weeks, I've phoned twice to get a technician out to my house, but no one calls me back to make arrangements. The service is not what I expected!

0
Replies (2)
NM
Natasja M's update21 Sept 2020, 08:24
Reviewer Update
Hi
I've phoned two weeks ago because I suddenly could not stream anything when upstairs in my bedroom. Before, I had no issue with stream when upstairs. They said they'll log a call for a technician to come out.

Last week I phoned because when I work on my laptop and save on Google drive in the cloud, anything showing on the TV is hanging and takes time to stream. They said they'll log a call for a technician to come out.

I recently up my speed to 20, thinking that will solve all my problems. Now I'm paying more for something that still give me the same issues and **** service.

Supersonic
Supersonic 's reply21 Sept 2020, 08:33
Official
Thank you for advising. I have escalated this for you and we will be in touch as soon as possible to assist. 

Regards,
Sandra