Bad Service. Lies. All call centre agents are clueless

Item: Supersonic
Rating: 1
Author: Lebogang M

Received a non-activated router, called supersonic 4 times to activate it, no one could help me. They are quick to take your money but service is so bad.

Been told they have escalated my query all the time but still nothing. I have lost a lot of business opportunities because of Supersonic.

DO NOT SIGN UP FOR NOT SO SUPERSONIC

Helpful (0)

Replies (3)

Supersonic 's replyOfficial

06 Aug 2021, 09:00

Good day, Lebogang M

Thank you for contacting Supersonic Fibre, I apologize for the frustration caused, please note that i am looking into your account and will provide you with feedback as soon as possible.

Regards
SN

Supersonic 's reply06 Aug 2021, 09:00

Official

Lebogang M's updateReviewer Update

06 Aug 2021, 15:26

Still nothing done about this, wow, "Horrible service " should be your slogan

Lebogang M's update06 Aug 2021, 15:26

Reviewer Update

Still nothing done about this, wow, "Horrible service " should be your slogan

Lebogang M's updateReviewer Update

10 Aug 2021, 10:55

Still unresolved, i guess i am just another customer, ya'll service is the worst.

PLEASE REFUND ME MY PREMIUM!!!

Lebogang M's update10 Aug 2021, 10:55

Reviewer Update

Still unresolved, i guess i am just another customer, ya'll service is the worst.

PLEASE REFUND ME MY PREMIUM!!!