MF
MATHILDA F

1 reviews | Active since May 2015

04 Aug 2021, 22:08

Bad service in its worse form!!!

What a pathetic company to deal with!!!!Stay away as far as possible!!! I was holding for 2 hours to be assisted - I was nr 1 and they chucked the phone. I suppose it is because it was 10pm. I was originally caller nr 23!!!

0
Replies (2)
Supersonic
Supersonic 's reply05 Aug 2021, 08:07
Official
Good day  Mathilda F, Thank you for reaching out to Supersonic,  I apologize for the frustration caused. Kindly be advised that I have assigned one of our customer experience agents to get in touch with you.

Regards
SN
MF
MATHILDA F's update05 Aug 2021, 22:04
Reviewer Update
Well well well - I was promised to be called by one of your customer agents to get in touch but I suppose you didn't say when.

Please people stay away from Supersonic because you don't want this frustration. They say we live in tough times but service is non-existent.