Bad service from Supersonic. Please do not use them

I have requested a migration on the 24th of February 2021 and to date I still have not been assisted. I call in every day and speak to the call centre ladies who tell me there is nothing they can do for me. I spoke to a manager who gave me an incorrect email address. I spoke to Joshua who contacted me after I logged a complaint here and he promised to get back to me. He did not and I can not seem to get in contact with him either. Then I get a bill for services NOT rendered by SUPERSONIC. I really do not know what to do not. You guys do not know what you are doing and have **** customer service. I will shout until I am heard.