TK
Thami K
1 reviews | Active since Mar 2022
02 Mar 2022, 19:12
Bad service from Supersonic
Fibre been down for 3 weeks now, service light off, spent countless hours with their consultants trying to fix the issue, they all say they will give me a call which they dont, even asked for their supervisor (Ray) still no luck. Im paying for service i do not use. Id advise against using supersonic. 0 for service, 0 for effort. Cancelling my fibre with them.
Helpful (0)
Replies (2)0
Replies (2)
Supersonic 's replyOfficial
03 Mar 2022, 15:17Good Day Thami,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Supersonic 's reply03 Mar 2022, 15:17
Official
Good Day Thami,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
TK
Thami K's updateReviewer Update
05 Mar 2022, 20:36Supersonic is a big joke, this guy called a day after said he’ll follow up and get back to me, I’m still waiting even now. Just waiting for month end for cancellation so i can move to a new service provider.
TK
Thami K's update05 Mar 2022, 20:36
Reviewer Update
Supersonic is a big joke, this guy called a day after said he’ll follow up and get back to me, I’m still waiting even now. Just waiting for month end for cancellation so i can move to a new service provider.