TM
Tshepo M
1 reviews | Active since May 2011
27 Sept 2023, 03:13
Bad service from day 1
Canceled my subscription with them & I have a week to go till I no longer use their service. They decided to disconnect me before time. My subscription expires on the late date of the month. Not to Supersonic, it lasts till last week of subscription. I'm disconnected now & I'm expected to pay R250 for them to come collect router. How when you not meeting your end of the bargain?
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Supersonic 's replyOfficial
27 Sept 2023, 07:02Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply27 Sept 2023, 07:02
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team