EW
Elaine W
1 reviews | Active since Feb 2023
16 Feb 2024, 12:22
Bad service
I will never ever trust or tell anyone about supersonic. Theyre service is poor . Even after a year that i closed my account they still sent me messages to say i owe them and they even gave me over to someone to get the money . This is pathetic . Why after a year ???? I will not pay that money . They can not send you email to give statements . They even bill you wrong and say did not find your payment but then it is there and they double charge you
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Replies (1)Supersonic 's replyOfficial
16 Feb 2024, 12:47Good day, Elaine,
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to investigate, and I will revert with feedback as soon as possible.Kind regards,AM
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to investigate, and I will revert with feedback as soon as possible.Kind regards,AM
Supersonic 's reply16 Feb 2024, 12:47
Official
Good day, Elaine,
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to investigate, and I will revert with feedback as soon as possible.Kind regards,AM
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to investigate, and I will revert with feedback as soon as possible.Kind regards,AM
