Bad Service

The service received from this company and their employees is actually disturbing . Firstly when signing me up the advisor captured an incorrect address which clearly meant that everything was wrong . They then sent out Vumatel which was another inconvenience . Eventually my router was delivered on Monday .The technician who assisted waited with me for over an hour to get a response from the relevant team to activate it and have it done before he left but clearly that didn't happen . I have been trying to get hold of them but for some reason their number is always never available and I get cut off .When I do get hold of them all I get told is that they have sent a request and that my wifi can only be activated by one person being the "manager",how unprofessional.All they say is that they will call back and guess what , im not surprised that nobody ever calls back. I am ever sorry that this is the company my estate deals with , if I had a choice I would go with any other company . This is a complete inconvenience because I have to now buy data every day as I rely on this to work and the only thing I get told is the manager hasn't responded and I will be contacted back , a load of **** .