CW
Christiaan W

1 reviews | Active since Apr 2018

21 Dec 2021, 08:05

Bad service

It has now been 5 days that I am without internet and we are working from home. My internet just stopped working. After contacting the customer care centre twice every day I am still without internet. My bill is paid in full and I did nothing wrong. They confirmed that the problem is with the fibre box that now all of a sudden is registered with another ISP. Just no help whatsoever.

0
Replies (3)
CW
Christiaan W's update21 Dec 2021, 08:51
Reviewer Update
Good day. You just didn't let it ring long enough. I am available
CW
Christiaan W's update21 Dec 2021, 10:54
Reviewer Update
Thank you. Mail was received.
CW
Christiaan W's update21 Dec 2021, 16:43
Reviewer Update
Great service from a lady called AK. Speedy replies and tried to help the best she could. Unfortunately the problem requires a technician to be solved.