BAD Service

Not even a 1 rating - I have cancelled my Supersonic account in 2021. In November 2023 I have received an sms for an outstnading balance for July 2021. I have mailed Patricia Mabiletsa on the 20th November 2023, I provided her with my ID number which she has returned the mail and confirmed that last invoice will be corrected, and I should not have been invoiced for July as my services were suspended in June of 2021. they sincerely apologize for the inconvenience caused. Now I have received an sms from VVM advising that this was handed over, and need an affidavit confirming my issues and certified copies of my ID as well 6 signatures to refer this matter. I must say I am rather disappointed as this was cancelled in 2021 and now we are in 2024. I have requested for a Manager or someone to give me a call to get this sorted but not getting any reply from Supersonic.