WC
Wynand C

1 reviews | Active since Apr 2018

08 Aug 2020, 08:25

bad service

Very bad service , i am still awaiting answers on my fibre installation , 3 weeks later no word from anyone , just asking for banking details and keep on sending messages that they busy working on it.

I wont recommend this service provider to be honest they dont take customer care seriously

0
Replies (2)
Supersonic
Supersonic 's reply08 Aug 2020, 08:48
Official
Hello Wynand, 

My apologies for th efustration that you have endured. Kindly note that I have escalated this to our connectiviity team who will be in touch to assist as soon as possible. 

Regards, 
Sandra
WC
Wynand C's update08 Aug 2020, 09:01
Reviewer Update
Funny enough that i got the same reply a month ago from another lady and i am still waiting and waiting and waiting .

If my query is not sorted out by Monday latest then i will write a very nice article about your company and i will make sure it get published in every paper in Gauteng , and believe me i have a lot of journalist friends that works for various news paper companies that would love to have a front page story for the Tuesday paper. Your level of service is very bad and one more fact , did you know the clients you have actually pays your salary !!!Maybe its something to think about :)