Bad service, cannot be bothered to rectify error done by installers

Good day, On the 10th of November 2020, Vumatel sent technicians to come and install fibre in my house. I told the technician that I wanted the fibre installed in the passage and he said that was not an ideal location. He suggested that it be installed in the dining room at the end of the house. This was because there was already a dstv/telephone pipe from the ceiling from which he could drop down the fibre cable. They said they still had 4 more appointments and I think they were basically looking for this to be done quickly so they could go to other appointments. This is at the one end of the house. The problem is I am now struggling to get connection from my bedroom, guest bedroom and the office. A Supersonic technician came last week and he said I would need 2 repeaters to get proper reception in my bedroom and another to get reception in the guest bedroom. I am now forced to work from the dining room to get reception and while I do that no one can watch TV. I called last week to log request for vumatel box to be moved to where I initially wanted it which is in the passage. I even have tried everything to get this sorted and to no avail. I logged a query last Wednesday and have still not received any feedback. I have called numerous times for feedback and can’t get a straight answer, all I get as feedback is that there is a query logged. I have sat over 2 hours on the phone trying to sort this out. I feel that as soon as I have signed up Supersonic no longer cares if I actually get reception and am happy as a customer or not. The query reference number is CS-290645-w7w2n2. Please can someone get back to me to get this resolved? I need the vumatel box to be moved to where I initially wanted it. I do not even have a problem with buying one repeater but it is very unfair to expect me to but three repeaters because the technicians who installed the fibre wanted a short cut and were rushing somewhere else to install.