LH
Lebogang H

1 reviews | Active since Dec 2021

13 Jul 2022, 07:54

Bad service

I dont know why always when i reinstate my services with Supersonic i have to struggle. last night some lady by the name of Dimakatso said she will call me back but never did. This morning a gentleman by the name of Ofentse said he will call my wife or my daughter to assist further since well im at work but he never did. i just need service. i was sent an incorrect password and the is no signal on my router. i need help pleaseeee

0
Replies (5)
Supersonic
Supersonic 's reply13 Jul 2022, 08:24
Official
Good day. Thank you for contacting Supersonic Fibre. Apologize for the inconvenience caused. Can you kindly send us your Supersonic account number or ID number, so that we can be able to access your account and assist you further. Regards, Supersonic Fibre.
LH
Lebogang H's update13 Jul 2022, 08:31
Reviewer Update
My id number as requested is *** anything you would like to communicate please contact my wife on ***.
Supersonic
Supersonic 's reply13 Jul 2022, 08:40
Official
Thank you. kindly be advised, we've been trying to communicate with your WiFi and daughter as per your request, however there's no one who picks up they're phone.
LH
Lebogang H's update13 Jul 2022, 10:52
Reviewer Update
I would like to give thanks to Tshegofatso Sibisi who assisted me and kept on following up with me regarding my services. you are an asset to that company. keep on doing a wonderful job. keep shinning.
Supersonic
Supersonic 's reply13 Jul 2022, 11:06
Official
Thanks for your kind response and complement. Do not hesitate to contact us again if you have any query.
Enjoy your day further Mr. Hobyane.