SM
Suzanne M
1 reviews | Active since Sept 2016
30 May 2021, 08:37
Bad service
I cancelled my contract and will be suspended on 31st May 2021. Just suddenly on 29th May..no internet. I called and were informed my account is closed due to the fact that I cancelled. My account has to be cancelled on 31st not 29th. I still have more than 30 gig left till monday 31st May. They just told me...we will restore...nothing happened. They stole my gig..I have to pay for whole month ....this is bad..
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Supersonic 's replyOfficial
30 May 2021, 09:20Good morning Suzanne M. Thank you for reaching out to supersonic fibre. We are sincerely sorry for the inconvenience caused. We will contact the relevant department so that this can be resolved for you.
Kind regards.
Joshua.
Kind regards.
Joshua.
Supersonic 's reply30 May 2021, 09:20
Official
Good morning Suzanne M. Thank you for reaching out to supersonic fibre. We are sincerely sorry for the inconvenience caused. We will contact the relevant department so that this can be resolved for you.
Kind regards.
Joshua.
Kind regards.
Joshua.