Bad service by ‘supersonic’ or should I say super-failures

There is nothing super about supersonic. I call them about the same problem, where they fiber services disappear anytime from 9pm. I can’t watch news, sports or anything after 9pm. The poor “super-star” agents are left with no options to justified less than 30 days uptime. Started using them in July and have made more than 10 calls given a reference number CAS-792359-V7B1V0, with no one following up on the case. This is my last month with you guys.