Bad Service

Good day,

I app**** for my service on the 21 August 2025. I made the payment on the 25 August 2025. I called on the 01 September to follow up on the installation and I was advised it was escalated as an urgent request. Today we waited for a technician to do the installation but nobody called us. Today the 02 September 2025 I called again to follow up and I was hanging on for 22 min and nobody answered. If my fibre is not installed by tomorrow the 03 September 2025 then you must cancel my request and refund my money. I can already I am going to have problems with Supersonic