WT
Wahbah T

1 reviews | Active since Nov 2019

28 Apr 2022, 19:36

Bad service

I call in and speak to an agent, only to be put on hold without asking for ten minutes. Supersonic is so super useless and can't even assist me with my query and also bills me incorrectly.

0
Replies (4)
Supersonic
Supersonic 's reply29 Apr 2022, 00:36
Official
Good Evening Wahbah, thank you for reaching out to Supersonic. We do apologize for any inconvenience caused to this regard. Kindly confirm your query and I will assist as best I can.
WT
Wahbah T's update29 Apr 2022, 09:48
Reviewer Update
How are you going to assist me? I'm still Waiting on your agent to call me
WT
Wahbah T's update30 Apr 2022, 16:43
Reviewer Update
So what is going to be done about the incorrect amount I've been charged? Three months later after I moved, I get charged? For what exactly? When I was told by a supersonic agent that there's no costs incurred when moving. And also I'm being charged for a line that I requested to be canceled.
WT
Wahbah T's update01 May 2022, 21:05
Reviewer Update
So what is going to be done about the incorrect amount I've been charged? Three months later after I moved, I get charged? For what exactly? When I was told by a supersonic agent that there's no costs incurred when moving. And also I'm being charged for a line that I requested to be canceled.