TM
Tumisho M
1 reviews | Active since Dec 2020
29 Dec 2020, 12:17
Bad service
I have ordered internet router from supersonic and it only worked for a day. I have been calling everyday from the 25th of December 2020 speaking to different consultants and all of them have been telling me the same thing that they will escalate my problem. Today I still don't have network. Supersonic does not value it's clients at all. I am really fed up.
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Replies (2)
Supersonic 's replyOfficial
31 Dec 2020, 09:14Good morning Tumiso M.
My sincere apologies for the unsatisfactory service you have received.
Please be assured that one of our agents is actively attending to your request so that this issue can be resolved soonest.
We will keep you updated in this regard.
Kind regards.
Sandra.
My sincere apologies for the unsatisfactory service you have received.
Please be assured that one of our agents is actively attending to your request so that this issue can be resolved soonest.
We will keep you updated in this regard.
Kind regards.
Sandra.
Supersonic 's reply31 Dec 2020, 09:14
Official
Good morning Tumiso M.
My sincere apologies for the unsatisfactory service you have received.
Please be assured that one of our agents is actively attending to your request so that this issue can be resolved soonest.
We will keep you updated in this regard.
Kind regards.
Sandra.
My sincere apologies for the unsatisfactory service you have received.
Please be assured that one of our agents is actively attending to your request so that this issue can be resolved soonest.
We will keep you updated in this regard.
Kind regards.
Sandra.
TM
Tumisho M's updateReviewer Update
02 Jan 2021, 12:32It is really disappointing that to-date my network problem has not been resolved even after committing to resolve it.
TM
Tumisho M's update02 Jan 2021, 12:32
Reviewer Update
It is really disappointing that to-date my network problem has not been resolved even after committing to resolve it.