1 reviews | Active since Dec 2014
Bad Service and Not Unsuspending my Service
Regarding Bad Service and Unsuspending my Service, my account was suspending on the 14 December 2025, I was ****** and tried to make an Arrangement which I was told cannot happen. My ref number SST 872409, open serve ref SST 872801. Up until now my Router is showing Red light and flashing and also Now I paid R 680 for services which i am Unable to Use. The Service is Pathetic and who is going to Compensate me for the days i am not using. Since the 14 th December 2025, I am unable to use my Service and now that I made payment must wait until 72 Hours working days. my Full Name Dayashen Naidoo, Identity number ***. Cell number ***. Who's going to compensate for my phone calls and also for my data that I have to buy everyday for working purposes. May you please get my Services working if not, please Give my R 680 back and I am being a loyal customer, but supersonic is doing me down. So give my funds back and I will go to another service provider, since supersonic is not willing to sort out the matter. I don't understand how your system works as automatically it suppose to unsuspend once you make payment. Also supersonic doesn't know how to communicate. How is this Business working. They dont care where you get airtime from and they don't care to Communicate with customers. Please give my Funds back and I will get a service provider who will ensure I am there first priority, which will make me my first priority. Please sort out my matter urgently as I need to get my work done. Yours sincerely Dayashen Naidoo ,cell number ***, Or alternative number ***
I have a wifi with Supersonic and which was operational until the 14 th December 2025, which was suspended due to Non Payment. I done a cash payment on my account of which supersonic said they Unsuspended my Account but up until now my Router is showing Red flash light and the Green Open Serve Box is showing 2 Lights instead of 3. Super Sonic Logged the Call with Open Serve under Ref Number SST872801, of which nothing has been done from open serve to sort out the Matter. My Full Name Dayashen Naidoo, Identity number *** Contact number *** openserve Box Number B *** Serial number of fibre box ***3BA9F5DAA. Please get my Openserve Boxes Working and Link it with my Router Urgently. Your assistance is much appreciated. Kind regards Dayashen Naidoo ********** alternative ********
I have a wifi with Supersonic and which was operational until the 14 th December 2025, which was suspended due to Non Payment. I done a cash payment on my account of which supersonic said they Unsuspended my Account but up until now my Router is showing Red flash light and the Green Open Serve Box is showing 2 Lights instead of 3. Super Sonic Logged the Call with Open Serve under Ref Number SST872801, of which nothing has been done from open serve to sort out the Matter. My Full Name Dayashen Naidoo, Identity number *** Contact number *** openserve Box Number B *** Serial number of fibre box ***3BA9F5DAA. Please get my Openserve Boxes Working and Link it with my Router Urgently. Your assistance is much appreciated. Kind regards Dayashen Naidoo ********** alternative ********