1 reviews | Active since Feb 2021
BAD SERVICE AND INCORRECT DEBIT FROM MY ACC.
To say that the service is bad is an understatement. I have had constant issues. This one being the last straw. I have been paying R599 for months (my subscription fee ) all of a sudden on the 1st of Feb acc gets debited for R1940. I immediately called to try and stop it or reverse. I was told I'm too late. I've been told that I would get an email and call to keep me updated. NOTHING! IT DISGUSTS ME THAT THEY ARE ALLOWES TO TAKE MONEY THAT DOESNT BELONG TO THEM YET I MUST BE PATIENT AND WAIT FOR MY MONEY BACK!!!
I AM STILL WAITING FOR MY REFUND! NO ONE HAS BEEN HELFUL OR BEEN ABLE TO TELL ME WHY THAT AMOUNT WAS TAKEN IN THE FIRST PLACE.
I DEMAND A FULL REFUND! I WANT NOTHING TO DO WITH SUPERSONIC AGAIN!!!
We do apologize for all the inconvenience and frustration caused by us. Please be assured that there is a case with our billing department. And they are processing the refund and again my apologies.
Regards
Sandra
We do apologize for all the inconvenience and frustration caused by us. Please be assured that there is a case with our billing department. And they are processing the refund and again my apologies.
Regards
Sandra
