Bad service and a lot of incompetence

I have sent countless number of emails to three different individuals (Dorethy Neethling - MTN South Africa, Jo-Anne.Preston - Customer experience) , trying to confirm the account payment and asking for them to re-establish the service to no avail. they all do not respond back, its icompetence that bordering neglegence.

The last person (ncumisa Ngaki) i sent three mails with regards to this after i had a call with them, never rep**** to all three mails.

You dont have an email address on their portal, i mean none, only numbers that will waste a lot of your time holding.

if this is not a company endorsed behaviour, you seriously need to get rid of these people, not for the fact that they are not doing their jobs, but for making things worse.