Bad service again

Item: Supersonic
Rating: 1
Author: Twiggy M

So since May 2021 I have been trying to sort out the billing. My wifi is disconnected again. The accounts department is useless to say the least. I have sent proof of payments more than 3 times and to date my account has not been fixed. I have a bill where I owe R747 that is in the older than 30 days column. Last month there were no problems and all of a sudden I am disconnected. What horrible service.

Helpful (0)

Replies (1)

Supersonic 's replyOfficial

04 Aug 2021, 12:13

Good afternoon, thank you for contacting Supersonic Fiber, apologies for the inconveniences caused, please hang in there while l will follow up on your query.

Warm regards
WN

Supersonic 's reply04 Aug 2021, 12:13

Official

Good afternoon, thank you for contacting Supersonic Fiber, apologies for the inconveniences caused, please hang in there while l will follow up on your query.

Warm regards
WN