CB
Cornelius B

1 reviews | Active since Nov 2015

13 Mar 2022, 15:20

Bad service

Our account with Supersonic is for unlimited WIFI, but on average we have no WIFI multiple times every day. In spite of phoning them, it is only promises but no results. Many times, it meant so much time on the phone, that we also just gave up. At times I had to reboot it up to 10 times and many times without success. I have enough and will start looking for an alternative service provider.

0
Replies (1)
Supersonic
Supersonic 's reply14 Mar 2022, 07:27
Official
Good Morning Cornelius,
 
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.

Kind Regards,
LB