Bad Service

Item: Supersonic
Rating: 1
Author: Nafeesa B

I have mailed Supersonic more than 6 times to cancel contract, no response. Spoke to a consultant 2wks ago and she confirmed someone in the cancellations department will give me a call. Its now a month, I want someone to call me Asap regarding this.

Helpful (0)

Replies (2)

Supersonic 's replyOfficial

03 Aug 2020, 17:20

Hello Nafeesa,

My sincere apologies for the inconvenience caused. Kindly note that I have escalated this to the cancellations department and we will be in touch as soon as possible to assist.

Regards,
Sandra

Supersonic 's reply03 Aug 2020, 17:20

Official

Nafeesa B's updateReviewer Update

05 Aug 2020, 17:04

Dear Ryan /Supersonic team,

Please note that Ram Couriers contacted me to collect the modem, the collection address is incorrect.

I tried calling Ryan and cannot get hold of him.

Please arrange for collection at 82 Cydonia Road, Wychwood, Germiston, 1401.

Thank you.

Regards,
Nafeesa Basha

Nafeesa B's update05 Aug 2020, 17:04

Reviewer Update