tH
terry H

1 reviews | Active since Apr 2013

10 Aug 2022, 14:05

Bad Service

I have cancelled my LTE in June due to very bad internet speed and customer service, A month later was billed for the Router that Supersonic has never collected, i have sent emails to *** but only get a automatic reply from them ,can someone from supersonic please contact me.

0
Replies (2)
Supersonic
Supersonic 's reply10 Aug 2022, 14:18
Official
Good day, Terry, Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused. Kindly be advised that I will be doing a following regarding your cancellation query and provide you with feedback.
tH
terry H's update22 Aug 2022, 07:26
Reviewer Update
Can someone from supersonic please contact me, I'm not getting any reply via email, my router was delivered more than a week ago back to Supersonic and still have not received my refund

Regards
Terry