Bad service

What horrible service Supersonic provides and am actually tired. We got this subscription since last year October 2020 and Never once did we get an invoice. I called monthly begging them to bill me. I decided in February 2021, to start paying without a bill to avoid the day they demand money from me. To avoid being ****med or given incorrect banking details since I was not getting an invoice, I called 3 time and asked 3 different ppl to email me banking details. Imagen all that work

My subscription it's upto date in payments. What has been happening each night from 8:30pm in the evenings the Fibre it's not connecting until 7am each day no fail. I called them and reported that, for two weeks what has been happening they gave me Ref number Tas-536207, till this day, Nothing. No technician has called or visited my house.

Am really disappointed because, your service in my area Wilgeheuwel was actually one of the best