TM
Tebogo M
1 reviews | Active since Feb 2020
23 Aug 2023, 18:47
Bad service
This company network is poor even thier technical department can't help with anything. But they debit every month
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
23 Aug 2023, 20:26Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply23 Aug 2023, 20:26
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
TM
Tebogo M's updateReviewer Update
24 Aug 2023, 18:29Today is day 5 I still don't have network. No communication from supersonic except when I chat with them. I had to buy data so I can work yet I have wifi
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Tebogo M's update24 Aug 2023, 18:29
Reviewer Update
Today is day 5 I still don't have network. No communication from supersonic except when I chat with them. I had to buy data so I can work yet I have wifi
Supersonic 's replyOfficial
24 Aug 2023, 18:44Good evening, Tebogo,
Your ticket has been assigned to our 2nd Line Technical support so they can investigate why the Residential Node is currently offline.
Once again, apologies for the inconvenience caused.
Kind regards,
AM
Your ticket has been assigned to our 2nd Line Technical support so they can investigate why the Residential Node is currently offline.
Once again, apologies for the inconvenience caused.
Kind regards,
AM
Supersonic 's reply24 Aug 2023, 18:44
Official
Good evening, Tebogo,
Your ticket has been assigned to our 2nd Line Technical support so they can investigate why the Residential Node is currently offline.
Once again, apologies for the inconvenience caused.
Kind regards,
AM
Your ticket has been assigned to our 2nd Line Technical support so they can investigate why the Residential Node is currently offline.
Once again, apologies for the inconvenience caused.
Kind regards,
AM