AS
Antoinette S
1 reviews | Active since Jan 2023
25 Nov 2023, 02:05
Bad service??????
So I see the reviews are bad, I think I made a bad decision to change...I am waiting and waiting for someone at this company to contact me to get going with my connection and delivering my router.Openserve have been. But no communication from Supersonic. You go from department to the next and nothing gets done. I dread the day I don't have internet for some reason. Do they actually know what they doing...???? The accounts department will...because they take your money...but I am still waiting..I hope someone contacts me..it's now more than 14 days??????? Very bad service.
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Supersonic 's replyOfficial
27 Nov 2023, 15:50Good day, Antoinette,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Supersonic 's reply27 Nov 2023, 15:50
Official
Good day, Antoinette,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM