BAD Service

Supersonic is the worst service provider that I have ever contract with. Their service and support is non-existing but they are quick to charge you for it. I contract with them in Dec 2023 for a 100MBPS down and 50MBPS upload fibre (uncapped) which was activated mid Dec. Up to early Jan 2024 I received good connectivity and speed but since then the device drop to a 10MBPS down and 10MBPS upload speed i.e. ±10% of what I am paying for. All efforts to get my lodge ticket of 12 Jan 2024 resolve is still fruitless. They tell they will come back to you, you have to be at the property the whole day and nothing happened. Stay away from them because they cannot deliver what they promise or what you are paying for!!!!!!!!!!