Bad service

This is my first month with Supsonic I am extremely frustrated. Besides the fact that for 2 days,the line was down and could not use the service after the first week of using the wifi.

I was given the impression that I would be only billed R399 hence I decided to give it a try, the consulted never mentioned that there's an subscription fee. I was billed R798.I feel that this is ********** and misleading to consumers. I sent a complaint on the info and whatsaap no response.