gP
george P
1 reviews | Active since May 2010
01 Jan 2022, 08:40
Bad service
I have a prepaid serve with supersonic acquired through vuma and here are my issues: 1. I paid my prepaid service monthly however i now see a balance of R3000 on the supersonic account site and queries to supersonic about what this money is for has gone unanswered. 2.I lost the sms that i used to pay with at Pick n Pay and getting my account number is almost impossible. Supersonic sends me to vuma and vuma sends me to supersonic.
The supersonic whatsapp line and calls to customer service are useless as i am getting no help from supersonic.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
01 Jan 2022, 12:57Good morning George
Thank you for contacting Supersonic Fiber apologies for inconveniences caused, please hang in there while one of our Superstars gets in contact and advise.
Warm regards
WN
Thank you for contacting Supersonic Fiber apologies for inconveniences caused, please hang in there while one of our Superstars gets in contact and advise.
Warm regards
WN
Supersonic 's reply01 Jan 2022, 12:57
Official
Good morning George
Thank you for contacting Supersonic Fiber apologies for inconveniences caused, please hang in there while one of our Superstars gets in contact and advise.
Warm regards
WN
Thank you for contacting Supersonic Fiber apologies for inconveniences caused, please hang in there while one of our Superstars gets in contact and advise.
Warm regards
WN
gP
george P's updateReviewer Update
04 Jan 2022, 09:40Good morning,
Its is now the 4th of January and Supersonic fiber has not acted on their response that their "Superstars" will act on my query .Supersonic fiber, i need a fibre service that will make you money and keep you in business, what should it take for me to get the easy pay account so i can pay for the fibre?
Its is now the 4th of January and Supersonic fiber has not acted on their response that their "Superstars" will act on my query .Supersonic fiber, i need a fibre service that will make you money and keep you in business, what should it take for me to get the easy pay account so i can pay for the fibre?
gP
george P's update04 Jan 2022, 09:40
Reviewer Update
Good morning,
Its is now the 4th of January and Supersonic fiber has not acted on their response that their "Superstars" will act on my query .Supersonic fiber, i need a fibre service that will make you money and keep you in business, what should it take for me to get the easy pay account so i can pay for the fibre?
Its is now the 4th of January and Supersonic fiber has not acted on their response that their "Superstars" will act on my query .Supersonic fiber, i need a fibre service that will make you money and keep you in business, what should it take for me to get the easy pay account so i can pay for the fibre?
gP
george P's updateReviewer Update
07 Jan 2022, 09:32Good morning Supersonic,
May case is still unresolved and no calls have been received as promised .Please act on your promises.
May case is still unresolved and no calls have been received as promised .Please act on your promises.
gP
george P's update07 Jan 2022, 09:32
Reviewer Update
Good morning Supersonic,
May case is still unresolved and no calls have been received as promised .Please act on your promises.
May case is still unresolved and no calls have been received as promised .Please act on your promises.