NS
Njabulo S
1 reviews | Active since May 2021
03 Nov 2021, 11:51
Bad service
Super sonic customer service and staff is really bad. l bet they are not trained at all.l spoke to Bonolo last week about my upgrade and she confirmed that she did everything on her side,but today l am told a different story by the same **** company. They are supposed to debit my account on the 1st but they have not. Can someone professional resolve this. l logged a ticket, and its not resolved.
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Replies (2)
Supersonic 's replyOfficial
03 Nov 2021, 18:05Good day Njabulo S
We apologise for the frustration caused kindly note that we have assigned one of our customer experience agents to get in touch with you.
Regards
SN
We apologise for the frustration caused kindly note that we have assigned one of our customer experience agents to get in touch with you.
Regards
SN
Supersonic 's reply03 Nov 2021, 18:05
Official
Good day Njabulo S
We apologise for the frustration caused kindly note that we have assigned one of our customer experience agents to get in touch with you.
Regards
SN
We apologise for the frustration caused kindly note that we have assigned one of our customer experience agents to get in touch with you.
Regards
SN
NS
Njabulo S's updateReviewer Update
04 Nov 2021, 11:01Hi
Call me at 2pm.l do not think you really wanted to speak to me yesterday. You just wanted to log a call from your side thats all. You are all unprofessional in that company.
Call me at 2pm.l do not think you really wanted to speak to me yesterday. You just wanted to log a call from your side thats all. You are all unprofessional in that company.
NS
Njabulo S's update04 Nov 2021, 11:01
Reviewer Update
Hi
Call me at 2pm.l do not think you really wanted to speak to me yesterday. You just wanted to log a call from your side thats all. You are all unprofessional in that company.
Call me at 2pm.l do not think you really wanted to speak to me yesterday. You just wanted to log a call from your side thats all. You are all unprofessional in that company.