BAD or NO SERVICE

Very bad service, I have to cancel my membership For the whole month I had no connectivity Then they put you on hold, then they do not respond to Wapp after you tell them what is wrong. Their phone in another problem, where they answer and tell you your matter is escalated. 26 July to 20 August no resolution? That is really bad service. Homeworks cannot be done, DSTV does not work, connectivity is dead. When at home, I still have to buy Data. This is BAD