NE
Nadia E

1 reviews | Active since Jun 2013

27 Sept 2022, 13:17

Bad Internet

The Internet has been terrible for the month, getting over 300 ping, struggling to get support, and when we do we are told just to restart the router.

I'm not getting the service for the money I am paying and yes loadshedding may be affecting this but a solution should be made to not let this affect users.

Doubt anyone would care to see this rating either.

0
Replies (2)
Supersonic
Supersonic 's reply27 Sept 2022, 13:49
Official
Good Day Nadia,

Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly note that I will be looking into the matter and provide you with feedback.

Kind Regards,
Supersonic Team
NE
Nadia E's update05 Oct 2022, 13:24
Reviewer Update
Can't say I've had any feedback and just trying to cancel with Supersonic is bad. just can't win. was told cancellations would get a hold of me like 3 days ago.....