Bad Implementation and Support

Supersonic doesn't take their clients seriously.

Firstly they install an Internet line on 15 December 2020. Later that evening it goes down until the following morning. The agent tells us that the line is still under provisioning of which was found not to be true.

Ever since the line was installed, it never stated up for more than 16 hours. To date we still experience this issue, but Supersonic has done nothing to resolve this matter.

Everyday we report the issue and have to start explaining the issue all the time. Don't they have a record of our case(s)???