BAD FORM SUPERSONIC, BAD FORM!

I have been a client of theirs for over 2yrs now. It has been a stressful and very disappointing time with low speeds and shocking after sales service.

I tried down grading my fibre line 4 months ago, i have all the confirmed email communications and references numbers... 4 months later it still has not happened. Incorrect billing amounts from one month to the other, logging service calls, whatsapp communications, emails later... nothing has been resolved.

I have now canceled my subscription/contract giving then 1 calendar months notice via emails sent twice... or so i thought... they just debited my account with R2,757.80

I was not in arrears and my monthly line is R995, supposed to be R649 as per my downgrade request 4 months ago.

PLS FOLKS, HEED MY WARNING... SUPERSONIC DOES NOT COME AS ADVERTISED!!

I HAVE NEVER DEALT WITH SUCH AN *********** USELESS BUCH OF HUMANS IN MY LIFE!!

David J Oosthuizen