Bad experience

I am not happy with supersonic,my services were suspended in December 2024 and today i made a payment of R399 however when i login to check the balance owing it is still the same.i contacted their call center and the lady was rude to me. She told me i have to pay R1596 for December,January and February of which i was not using.the service was off but she insist that i pay for those months. I am so disappointed and would advise people never to use supersonic services.customer care line you are on hold for over 30 minutes then the consultant is rude.emails they never reply and whatsapp line is offline.i have never received good service from this people.