TT
Tarrell T

1 reviews | Active since Aug 2022

08 Aug 2022, 15:45

Bad experience

Supersonic takes more then a month to report a default tower. MTN and IHS towers are not even assistaning with the outage. Keep hearing the same, ETR is 48 to 72h and MTN coverage doesn't operate weekends. Service payments are too date and yet services is ****.

0
Replies (3)
Supersonic
Supersonic 's reply08 Aug 2022, 15:55
Official
Good day Tarren,

Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.

Kind Regards,
LB
Supersonic
Supersonic 's reply08 Aug 2022, 18:46
Official
Good day Tarrell, Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that a ticket has been logged with regards to the issue with the tower.
TT
Tarrell T's update10 Aug 2022, 12:14
Reviewer Update
It's been two days and I was told that you would get back to me. Am sick and tired now.