ZE
Zane E
1 reviews | Active since Nov 2011
13 May 2021, 20:26
Bad experience
I have been struggling for the last week with getting a stable Supersonic LTE connection. It went down from. An average 80mbs to less than 10mns mostly. When I phoned I was told the tower I'm connected to is a bit far from me that's why my speed is low. Now I would like to know what moved in the last week, my house or their tower. Today they got the speed up to full speed again, but that only lasted for 3 hours.
Helpful (0)
Replies (2)0
Replies (2)
Supersonic 's replyOfficial
14 May 2021, 07:15Good morning Zane
Thank you for contacting supersonic, I do apologize for all the inconvenience caused. Our technical support is working on the case opened to assist with the issue.
Kind Regards
Sandra
Thank you for contacting supersonic, I do apologize for all the inconvenience caused. Our technical support is working on the case opened to assist with the issue.
Kind Regards
Sandra
Supersonic 's reply14 May 2021, 07:15
Official
Good morning Zane
Thank you for contacting supersonic, I do apologize for all the inconvenience caused. Our technical support is working on the case opened to assist with the issue.
Kind Regards
Sandra
Thank you for contacting supersonic, I do apologize for all the inconvenience caused. Our technical support is working on the case opened to assist with the issue.
Kind Regards
Sandra
ZE
Zane E's updateReviewer Update
14 May 2021, 07:50Well it was said here was a reply, guess not.
ZE
Zane E's update14 May 2021, 07:50
Reviewer Update
Well it was said here was a reply, guess not.