AO
Adam O
1 reviews | Active since Mar 2009
15 Apr 2024, 13:44
Bad customer service
If you are thinking of signing up with Supersonic be warned ,there service is very bad. They do not respond on their so called whatsapp line nor answer calls to their call centre. So if it's after sales service you need,you have been warned.
Helpful (0)
Replies (2)0
Replies (2)
Supersonic 's replyOfficial
17 Apr 2024, 14:44Good day, Thobekile,
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly give us a brief description of your query so we can request the relevant department to assist.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly give us a brief description of your query so we can request the relevant department to assist.
Kind regards,
AM
Supersonic 's reply17 Apr 2024, 14:44
Official
Good day, Thobekile,
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly give us a brief description of your query so we can request the relevant department to assist.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly give us a brief description of your query so we can request the relevant department to assist.
Kind regards,
AM
AO
Adam O's updateReviewer Update
17 Apr 2024, 16:07Hi
I recently signed up for an internet on the go sim.
Got it today but does not work as I assume it needs to be activated .
My account number SS***
Trying to get hold of someone to help is like getting blood from a stone !
I recently signed up for an internet on the go sim.
Got it today but does not work as I assume it needs to be activated .
My account number SS***
Trying to get hold of someone to help is like getting blood from a stone !
AO
Adam O's update17 Apr 2024, 16:07
Reviewer Update
Hi
I recently signed up for an internet on the go sim.
Got it today but does not work as I assume it needs to be activated .
My account number SS***
Trying to get hold of someone to help is like getting blood from a stone !
I recently signed up for an internet on the go sim.
Got it today but does not work as I assume it needs to be activated .
My account number SS***
Trying to get hold of someone to help is like getting blood from a stone !